Effective Date: October 4, 2026
Last Updated: October 4, 2026
FlowState Air Heating & Cooling (“FlowState,” “we,” “us,” or “our”) uses cookies and similar technologies on our website to help operate the website, improve functionality, understand how visitors use our website, and, where applicable, support advertising and marketing activities.
This Cookie Policy explains what cookies are, how we may use them, the types of cookies that may be used on our website, and the choices you may have regarding these technologies.
This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
1. What Are Cookies?
Cookies are small text files that websites may place on your computer, smartphone, tablet, or other internet-connected device when you visit a website.
Cookies allow a website to recognize your browser or device and may help the website remember information about your visit.
Cookies may be:
Session cookies, which generally expire when you close your browser; or
Persistent cookies, which remain on your device for a specified period or until you delete them.
Cookies may also be:
First-party cookies, which are placed by the website you are visiting; or
Third-party cookies, which are placed by a third party whose services are used on the website.
2. Similar Technologies
In addition to cookies, FlowState and our service providers may use similar technologies, including:
Pixels;
Web beacons;
Tags;
Tracking scripts;
Local storage technologies;
Device identifiers; and
Other technologies that recognize a browser or device.
For simplicity, this Cookie Policy refers to cookies and these similar technologies collectively as “cookies.”
3. Why We Use Cookies
We may use cookies for several purposes, including to:
Operate our website;
Maintain website security;
Remember preferences;
Improve website functionality;
Understand how visitors use our website;
Measure website traffic;
Identify website errors;
Improve our website and services;
Measure marketing performance;
Understand how visitors interact with advertisements;
Support advertising and remarketing activities; and
Provide a more relevant website experience.
The specific cookies used on our website may change over time as our website, technology, and third-party services change.
4. Types of Cookies We May Use
A. Strictly Necessary Cookies
These cookies may be necessary for certain portions of our website to operate properly.
They may support functions such as:
Website security;
Form functionality;
Session management;
Navigation;
Load balancing;
Privacy preferences; and
Other essential website functions.
Because these cookies may be necessary for website functionality, they may not always be capable of being disabled through our cookie preference tools.
B. Functional Cookies
Functional cookies may allow our website to remember choices or preferences.
For example, they may help remember:
Language preferences;
Certain website settings;
Previously selected options; or
Other preferences that improve your experience.
Disabling functional cookies may cause certain website features to operate differently.
C. Analytics and Performance Cookies
Analytics cookies help us understand how visitors interact with our website.
These cookies may collect information such as:
Pages visited;
Time spent on pages;
Browser and device information;
General geographic information;
Referring websites;
Links clicked;
Website interactions; and
Other website usage information.
We may use analytics information to improve website performance, understand customer interests, and identify areas where the website can be improved.
D. Advertising and Marketing Cookies
Where applicable, advertising and marketing cookies may be used to help us understand the effectiveness of our advertising and marketing campaigns.
These technologies may allow us or our advertising partners to:
Measure advertising performance;
Determine whether an advertisement resulted in a website visit or inquiry;
Build or use advertising audiences;
Display advertisements that may be relevant to you;
Measure conversions; and
Improve future advertising campaigns.
Advertising cookies may be placed by third-party advertising platforms.
E. Social Media and Third-Party Cookies
Our website may include functionality provided by third-party platforms, such as social media, maps, videos, reviews, scheduling systems, or other services.
These third parties may use cookies or similar technologies when their functionality is loaded or used.
Their collection and use of information is governed by their own privacy policies.
5. Third-Party Services
Some cookies on our website may be placed by third-party service providers.
Depending on the services used by FlowState at a particular time, third parties may include providers of:
Website analytics;
Online advertising;
Conversion tracking;
Appointment scheduling;
Customer communications;
Call tracking;
Website security;
Embedded content;
Maps;
Social media;
Customer reviews; and
Other website functionality.
The third-party services used on our website may change from time to time.
We do not control the cookies or privacy practices of third parties when they independently process information.
We encourage you to review the applicable third party’s privacy policy for more information.
6. Google Services
Where used on our website, Google services may use cookies or similar technologies to provide analytics, advertising, measurement, security, or other functionality.
For example, we may use Google services to understand website traffic, measure advertising performance, or improve our website.
The specific Google services and technologies used by FlowState may change over time.
Google may process information in accordance with its own privacy policies and terms.
7. Advertising and Remarketing
If we use online advertising or remarketing technologies, third-party advertising providers may recognize a browser or device that has previously visited our website.
This may allow advertisements for FlowState to appear on other websites or platforms.
We may use these technologies to:
Promote our HVAC services;
Measure advertising effectiveness;
Understand which advertisements generate inquiries;
Improve marketing campaigns; and
Reach individuals who have previously interacted with our website.
The availability of advertising opt-out tools may depend on the platform or service provider.
8. Cookie Preferences
Where our website provides a cookie preference or consent management tool, you may use that tool to manage certain categories of cookies.
Depending on the technology implemented on our website, you may be able to:
Accept cookies;
Reject certain non-essential cookies;
Change your preferences; or
Withdraw consent for certain categories of cookies.
Your preferences may apply only to the browser or device on which they are selected.
If you use a different device or browser, you may need to make your selections again.
9. Browser Controls
Most internet browsers allow you to manage cookies through their settings.
Depending on your browser, you may be able to:
View cookies;
Delete cookies;
Block cookies;
Block third-party cookies;
Receive warnings before cookies are stored; or
Delete cookies when your browser is closed.
If you choose to disable or delete cookies, some website features may not function properly.
Because browser settings vary, you should consult the help or privacy settings of your particular browser for instructions.
10. Mobile Devices
Mobile devices may provide additional controls for limiting certain advertising or tracking technologies.
Depending on your device and operating system, you may be able to limit advertising personalization or reset advertising identifiers.
These controls are provided by the device manufacturer or operating system provider and may change over time.
11. Do Not Track Signals
Some browsers and devices offer a “Do Not Track” setting.
Because there is not currently a universally accepted technical standard for responding to all Do Not Track signals, our website may not respond to every such signal.
Where required by applicable law, we will respond to recognized privacy preference signals in accordance with applicable requirements.
12. Cookies and Personal Information
Cookies do not necessarily identify you by name.
However, information collected through cookies may sometimes be associated with other information that identifies or can reasonably be linked to you.
When that occurs, we may treat the combined information as personal information in accordance with our Privacy Policy and applicable law.
13. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights concerning information collected through cookies and similar technologies.
These rights may include the ability to:
Opt out of certain targeted advertising;
Opt out of certain sharing of personal information;
Withdraw certain consent;
Request access to certain personal information;
Request deletion of certain personal information; and
Exercise other privacy rights provided by applicable law.
The availability of these rights depends on applicable law and your circumstances.
To submit a privacy request, please contact us using the information provided below.
14. Changes to Cookies Used on Our Website
The cookies and technologies used by our website may change over time.
We may add, remove, replace, or modify cookies as we:
Add or remove website functionality;
Change analytics providers;
Change advertising providers;
Improve website security;
Add new services;
Update our website; or
Respond to changes in technology or applicable law.
For this reason, the exact cookies used on the website may differ from the descriptions contained in this policy.
15. Cookie Duration
Different cookies may remain on your device for different periods.
Some cookies expire when you close your browser, while others may remain for days, months, or longer depending on their purpose and configuration.
Cookie expiration periods may change as our website and third-party services are updated.
16. Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly use cookies to intentionally collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can investigate the situation.
17. Security
We take reasonable measures to protect information collected through our website.
However, no website, internet transmission, cookie, or electronic storage system can be guaranteed to be completely secure.
You should use reasonable security precautions when browsing the internet and providing information online.
18. Relationship to Our Privacy Policy
Information collected through cookies and similar technologies may be subject to our Privacy Policy.
Our Privacy Policy explains more broadly how FlowState collects, uses, discloses, and retains personal information.
If you have questions about information collected through cookies, we encourage you to review our Privacy Policy in addition to this Cookie Policy.
19. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
When we make changes, we will update the “Effective Date” or “Last Updated” date at the top of this policy.
We encourage you to review this page periodically to remain informed about how we use cookies and similar technologies.
20. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
FlowState Air Heating & Cooling
Phone: +1816-814-2251
Email: support@flowstateair.com
For privacy-related questions, please include “Cookie Policy” or “Privacy Request” in the subject line of your communication.
FlowState Air Heating & Cooling
Cookie Policy
Effective Date: October 4, 2026